At Goldencare Group Pte Ltd we appreciate your interest in our company and services. Your privacy is important to us and we are committed to protect any personal information that you have disclosed to us. We want you to understand our practices with respect to how we gather and use the information we collect from you.
2. Collection of data
As part of our day-to-day functions, Goldencare may collect from you through different means; namely via our centre, programmes, website, application forms and any other official forms used by Goldencare from time to time.
Some or all of the following Personal Data:
• Name (first and surname);
• Postal Code;
• Phone number (including mobile);
• Office number;
• Email address;
• Bank account/credit card details;
• Personal Data of your emergency contacts / Next of kin information;
• Photographs and images;
• Medical records;
• Caregivers contact and address;
• Household income;
4. Purpose of Collection of Data
The personal data collected is for the purpose of processing your application and registering you as a client of Goldencare and to ascertain if you are eligible for government subsidies, discounts or other related purposes; for payment and/or credit control purposes; to notify you of any changes to our policies or services which may affect you; to respond to queries and feedback; for identification purposes; for maintaining and updating your personal details; to evaluate if you are suitable for employment within Goldencare Group; and to inform you of new services of Goldencare or with other third parties which we are associated with.
5. Disclosure of Personal Data
We do not share, sell, rent, or trade your Personal Data with third parties for their promotional purposes without your specific consent. PERSONAL DATA MAY BE USED FOR INFORMATIONAL PURPOSES ONLY.
In order to carry out operational functions, Goldencare may disclose your Personal Data to Goldencare’s centres and related corporations such as:
• Any agent or subcontractor acting on Goldencare behalf for the provision of Goldencare’s services.
• Third party service providers and consultants;
Goldencare may also disclose your Personal Data to third parties including but not limited to:
• Regulators and law enforcement officials;
• Government appointed agencies;
• Lawyers & Auditors;
• Credit, debit and charge card companies, banks and other entities processing payment;
If you do not want Goldencare to disclose your Personal Data, you may write in through email to (email@example.com) or via an official letter to give us specific instructions. Goldencare will only release information about you if you direct us to do so, or if Goldencare is required to do so by law or in other legally limited circumstances.
6. Protection of Data
Goldencare maintains strict physical, electronic and administrative safeguards to protect your personal information from unauthorized or inappropriate access. Goldencare restricts access to information about you to those Goldencare workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to disciplinary action.
7. Contacting you
If any of the communication means which you have provided Goldencare with (which may include your telephone number) is/will be listed on the Do Not Call Registry (the “DNC”); by agreeing to this Policy through your signing of the Consent form, or by any other means of indication, you hereby grant Goldencare your clear and unambiguous consent to contact you using all of the communication means you have provided to Goldencare including using voice calls, SMS, fax or other similar communications applications or methods, for the purposes stated above. This will ensure your continued enjoyment of Goldencare’s promotional rates and services.
8. Policy Update
Goldencare Group Pte Ltd | All rights reserved 2014